Patient No Longer: How YOU Can Lead the Consumer Revolution in Healthcare, 2nd Edition (Original PDF from Publisher)

By Ryan Donohue, Stephen K. Klasko

Patient No Longer delves into the next phase of healthcare’s evolution: consumer-centric care. The authors challenge the status quo and explore how we can build a truly consumer-driven healthcare system—one that is data informed, compassionate, and ultimately meaningful for patients—by answering a critical question: What can we do now to transform our healthcare model into one that puts consumers at the center of the experience?

Drawing on new research and real-world case studies, the book analyzes long-term effects of COVID-19 on healthcare, revealing how the pandemic accelerated the shift toward patient-centered care. The book offers a fresh look at the progress—and the work yet to be done—in achieving a system in which providers partner with patients to create healthier communities. This extensively revised edition features new content throughout, including:

Information regarding potential for artificial intelligence (AI) to transform healthcare Ideas for improving patient experience to remove barriers to care

With actionable insights and a forward-thinking framework, the book equips organizations to deliver the compassionate, human-centered care patients deserve.

Product Details

• ASIN ‏ : ‎ B0DW6VVGFG
• Publisher ‏ : ‎ ACHE Management Series; 2nd edition (March 28, 2025)
• Publication date ‏ : ‎ March 28, 2025
• Language ‏ : ‎ English
• Screen Reader ‏ : ‎ Supported